1. Acceptance of Terms
By accessing the Nextro Digital website, submitting inquiry forms, or using any of our services, you agree to these Terms and Conditions. If you do not agree, please discontinue use of our site and services immediately.
2. Services Overview
Nextro Digital LLC provides a range of digital and creative services including:
- Social Media Management
- Branding & Creative Strategy
- SEO (Search Engine Optimization)
- Paid Advertising (Meta, Google, TikTok ads)
- Content Creation (photo, video, UGC)
- UI/UX Design
- Custom Website Development
- Funnels & Automations
- Strategy & Consulting
All services are subject to availability, project scope, and mutually agreed terms between Nextro Digital and the client.
3. User Responsibilities
By using our services, you agree to:
- Provide accurate, updated, and complete information
- Use our website and services in a lawful manner
- Avoid infringing on any copyrights, trademarks, or proprietary rights
- Refrain from disrupting our systems, servers, or digital infrastructure
- Keep logins, credentials, and private access links confidential
Any misuse of our platform or services may result in suspension or termination.
4. Intellectual Property
All content on this website—including text, designs, graphics, branding elements, logos, videos, and creative assets—is the exclusive property of Nextro Digital LLC or its licensed partners. Unauthorized reproduction, distribution, alteration, or reuse of any materials is strictly prohibited.
5. Client Content & Usage Rights
Clients may provide assets such as:
- Brand guidelines
- Logos, product images, and media files
- Business information
- Scripts or ad content
- Access to platforms (Meta, Google, websites, CRMs)
By submitting these materials, you grant Nextro Digital a non-exclusive, royalty-free license to use, edit, publish, or modify such content solely for:
- Service fulfillment
- Project execution
- Marketing portfolio showcases (unless otherwise requested in writing)
Clients must ensure they hold legal rights to all materials provided.
6. Payments, Cancellations & Refunds
- All invoices must be paid by the stated due date
- Deposits for custom projects are non-refundable
- If cancellation occurs after work has started, charges may apply based on completed deliverables
- Late or failed payments may cause service delays or legal action
- Refunds, where applicable, are issued solely at the discretion of Nextro Digital
For ongoing monthly retainers, cancellation requires written notice as outlined in the client agreement.
7. Limitation of Liability
Nextro Digital LLC is not responsible for:
- Indirect, incidental, or consequential damages
- Losses resulting from platform outages (Meta, Google, TikTok, hosting providers, etc.)
- SEO ranking fluctuations
- Performance variations in paid ads due to market changes
- Third-party integration errors
Our total liability shall not exceed the amount the client has paid to us in the past 12 months.
8. Service Guarantees
Nextro Digital aims to deliver the highest quality work, but we do not guarantee:
- Specific ROI, revenue, or sales results
- Guaranteed SEO rankings
- Guaranteed ad performance
- Follower growth or engagement results
Marketing outcomes depend on multiple factors including industry conditions, competition, budget, and client collaboration.
9. Confidentiality
Both parties agree to maintain confidentiality regarding:
- Business strategies
- Performance data
- Login credentials
- Proprietary documents
- Internal communications
Information may only be disclosed if required by law or with written consent.
10. Termination
Nextro Digital reserves the right to:
- Suspend or terminate access to services
- Refuse future service
- Remove user access
This may occur if:
- Terms are violated
- Payments are overdue
- Fraudulent or abusive behavior is identified
- Required information or collaboration is not provided
Clients may terminate services per the terms stated in their service agreement or retainer contract.
11. Force Majeure
Nextro Digital is not responsible for delays or failures caused by circumstances beyond our control, including but not limited to:
- Natural disasters
- Internet or hosting outages
- Government actions
- Labor disputes
- System failures
- Third-party service disruptions
12. Governing Law
These Terms are governed by the laws of the State of Texas, USA. Any disputes shall be resolved in the courts of Tarrant County, Texas.
13. Contact Information
For questions regarding these Terms:
📩 support@nextrodigital.com
Nextro Digital LLC, USA
14. Updates to Terms
We may revise these Terms at any time. Updates will include a new effective date at the top of the document. Continued use of our website or services after changes constitutes acceptance of the updated Terms.
